Noise/Vibration Info Worksheet NVH Info Sheet Customer Information Name Phone Number Email Vehicle Year / Make / Model Mileage What Is The Vehicle Doing? Is the concern: Something you HEAR Something you FEEL Both hear and feel How often does it happen? Every drive Frequently Sometimes Rarely Only once so far How noticeable is the concern? 1 2 3 4 5 6 7 8 9 10 1 = Very slight / barely noticeable. 10 = Extremely noticeable / severe. When did you first notice it? Suddenly Gradually over time Recently Since a repair/service Since purchasing vehicle Since hitting something (pothole, curb, debris, etc.) Additional details Help Us Duplicate The Concern If a technician drove your vehicle RIGHT NOW, what would they need to do to experience the concern? Drive at a certain speed Brake Accelerate Turn Reverse Drive over bumps Cold start / first thing in morning Highway driving City driving Parking lot speeds Wet road / rain Rough road Vehicle loaded with passengers or cargo Other At approximately what speed does it occur? Below 20 km/h 20–40 km/h 40–60 km/h 60–80 km/h 80–100 km/h Above 100 km/h Changes with engine RPM instead of road speed Happens while stopped/idling What Does It FEEL Like? What does it feel like? Like driving over rumble strips Like a wheel out of balance Like something loose shaking Like driving on rough pavement Like a wobble or shake Like ABS activating Like vibration through the seat Like vibration through the steering wheel Like vibration through the brake pedal Like the vehicle pulls or drifts Like a repeated bump or hop Other description What Does It SOUND Like? What does it sound like? Like metal scraping metal Like something rattling loose Like marbles rolling in a can Like a squeaky hinge Like wind through a window Like a humming or drone noise Like aggressive/mud tires Like a rubbing noise Like a tapping or knocking noise Like a grinding bicycle brake Like a clicking noise Like a whistle or whine Like a cellphone vibrating Like a helicopter-type hum Other description Where Do You Notice It MOST? Where do you notice it most? Front of vehicle Rear of vehicle Steering wheel Seat Floor Dash area Brake pedal Gas pedal Gear shifter Whole vehicle Does Anything Change The Concern? The concern becomes: Worse with speed Better with speed Stays the same with speed Worse while turning Worse while braking Worse while accelerating Worse when cold Worse after driving awhile Worse on rough roads Does anything STOP the concern? Additional Information Is there anything else you think would help us duplicate or understand the concern? What do YOU think the concern might be? Optional. Example: tire, brake issue, wheel bearing, suspension, etc. Submit If you are human, leave this field blank. Δ
