Starting / No-Start Worksheet Starting / No-Start Sheet Name Phone Number Email Vehicle Year / Make / Model Mileage What Happens When You Try To Start The Vehicle? Starts normally Starts slowly Takes longer than normal to start Turns over normally but will not start Turns over slowly and will not start Clicks once Rapid clicking noise No sound/no response Starts then stalls immediately Needs gas pedal pressed to start Needs multiple attempts to start Starts sometimes but not always Needs a boost to start Push-button/key not recognized Remote start does not work Dash lights come on but vehicle will not start Dash lights go dim while trying to start Security/key warning message appears Unsure Other starting concern details How often does it happen? Every drive Frequently Sometimes Rarely Only once so far If the vehicle has starting difficulty, how noticeable is the starting problem? 1 2 3 4 5 6 7 8 9 10 How confident do you feel driving the vehicle? Feels normal Slight concern Concerned about reliability Feels unreliable Afraid vehicle may not restart Had vehicle boosted/towed When Is The Concern MOST Likely To Happen? First start of the day After sitting a few hours After sitting overnight Hot restart Cold weather Hot weather Wet/rainy weather After short trips After long drives Randomly / no pattern noticed Other timing details What Does The Vehicle Do During The Starting Attempt? Cranks normally Cranks slowly Cranks unevenly Single click noise Rapid clicking noise No crank/no sound Starts then stalls Engine almost starts but doesn’t run Starts rough/shakes Warning lights appear Security/key message appears Interior lights dim significantly Unsure Other description Does Anything HELP The Vehicle Start? Boosting vehicle Waiting awhile Pressing gas pedal Trying multiple times Warm weather Moving shifter/gear selector Locking/unlocking vehicle Remote starter works differently Nothing helps Unsure Other helpful details Did Anything Happen BEFORE The Concern Started? Battery replacement Vehicle required a boost Recent repair/service Remote starter installation/repair Vehicle sat unused for extended period Dead battery previously Key/fob battery replacement Recent accident/impact No noticeable event Unsure Additional details before concern started Warning Lights / Messages Check Engine Light Battery/Charging Warning Security/Immobilizer Message Push-button/key warning Reduced Power Message Multiple warning lights No warning lights Unsure Additional Information Optional - What do YOU think the concern might be? Submit If you are human, leave this field blank. Δ
